Secure QR tickets
Unique QR codes for every ticket with secure validation at the door.
TicketLegend platform guide
How TicketLegend Works
TicketLegend helps approved organisers create events, sell tickets, manage entry, and track everything from one secure platform.
Live flow preview
Ticket sold online
QR delivered instantly
Scanner validates at door
Check-in logged in real time
Payments
Payfast
Tickets
QR secured
Check-ins
Live
Three simple experiences. One powerful platform.
For Event Organisers
Create events, publish tickets, manage inventory, monitor sales, and control check-ins.
Learn moreFor Ticket Buyers
Browse events, pay securely, receive instant QR tickets, and access event details on mobile.
Learn moreFor Door / Scanner Staff
Log in to the scanner app, scan QR codes, and validate tickets in real time at the venue.
Learn moreHow it all comes together
1
Buyer gets ticket email
2
Opens ticket and shows QR code
3
Scanner validates ticket
4
Valid check-in success
5
Duplicate/cancelled/refunded tickets blocked
Powerful features built for events
Real-time inventory
Live capacity tracking across ticket categories and checkouts.
Payfast payments
Secure online checkout powered by Payfast.
Split payment support
Organisers can configure split payment settings for platform fee distribution.
Venue maps
Map embeds and navigation links to help attendees find the venue quickly.
Scanner roles
Scanner staff have limited route access focused on check-in operations.
Refund management
Track refund requests and decisions inside TicketLegend admin.
Ticket activity timeline
Ticket lifecycle actions can be tracked with audit-friendly records.
Event rules
Set clear entry requirements per event for attendees and scanner teams.
Admin dashboard
Monitor orders, sales, check-ins, and inventory from one command center.
Payments and payouts
- Buyers pay securely online through Payfast checkout.
- Organisers can configure Payfast split payment settings in Company Settings.
- Platform Payfast credentials stay environment-managed and are not stored in company data.
- Launch refunds are reviewed in TicketLegend and reconciled manually in the Payfast Dashboard.
Refund workflow
- Organisers define refund policy, cutoff timing, and scanned-ticket rules.
- Buyers can submit refund requests with reasons from ticket/order flows.
- Admins can approve, reject, and mark refund completion after Payfast confirmation.
- Refunded or cancelled tickets are blocked at scan time and activity is logged.
Scanner and check-in flow
Scanner users log in, select their assigned event, allow camera access, and scan QR tickets in real time with duplicate and invalid protection.
Step 1
Scanner user logs in
Step 2
Assigned event selected
Step 3
Camera permission granted
Step 4
QR scanned and validated
Step 5
Valid, duplicate, and blocked outcomes shown instantly
Frequently Asked Questions
Do buyers receive QR tickets?
Yes. Buyers receive a secure ticket link and QR code that can be shown from their phone at entry.
Can I create VIP and General tickets?
Yes. You can create multiple ticket categories, set prices, and control inventory per type.
Can scanner staff have limited access?
Yes. Scanner users are scoped to check-in routes and can be assigned event access.
Does TicketLegend support venue maps?
Yes. Event pages include venue map previews and navigation links for attendees.
Can buyers request refunds?
Yes. Buyers can submit refund requests, and organisers can review and process them in admin.
Can Payfast split payments be configured?
Yes. Organisers can configure split payment settings in Company Settings when enabled.
What happens if the same ticket is scanned twice?
The first valid scan checks in successfully. Duplicate scans are rejected to prevent reuse.
Ready to sell tickets with TicketLegend?
Organiser access is approved before events can be published. Contact TicketLegend to apply and get started with secure tickets, real-time check-ins, and a full sales command center.